You place an order through our website or app then go through the following steps,
- Firstly, you will need to type in your postcode and selecting the services, address and payment details then after place an order, one of our drivers comes to collect your items on the date and time slot you choose. You tell the driver the services you required or any special instructions you may have.
- Our dry cleaning team experts process the required service and our driver returns the items back at your doorstep on the specified date and time slot.
To find out if we cover your area, simply enter your postcode on our website or mobile app and check the availability. We currently cover areas including South West London, South East London, Central London, and east London, north London, west London, Croydon, Bromley and Sutton. . If unfortunately, we are not serving the address that you requested at that moment than don’t worry, we are expanding our laundry collection and delivery services every day, so keep your eyes peeled for updates.
As we want try to make it simply, you can only place an order via our website [ www.primelaundry.co.uk ] or via our mobile app available at iOS App Store or Android play store.
No need. Prime Laundry will provide the company bags. All you’ll need to do is ensure your Wash, Tumble Dry & Fold items are in a separate pile to your dry cleaning items on collection.
After Pick up the cloths, Prime Laundry provide a quick and quality service, our aim to return your clean cloths within next day. Some large bulky items, delicate items or cloth alterations usually takes time up to 72 hours.
Yes, we operate with a minimum order charge of £20.