Towels – Probably the first and last things your guests touch. Ensure you make them unforgettable.
Travel is stressful, jet lag is stressful, and pursuing a cleanliness routine after a tough day can be stressful. So, being welcoming hosts, how can you make the guest experience relieving?
By introducing well-washed, fresh and nicely folded towels.
Yes, the psychology of pampering comes into play here as towels reflect the primary aspect of hospitality. In this blog, we will discuss the power of towels and how they can change your guest’s mood 360 degrees. Everything matters, from the dry cleaning services you choose to the hospitable treatments you give.
So buckle up, hoteliers, as we are here with another Pandora’s box to elevate your positive reviews and boost bookings.
How Can Towels Enhance Your Customer’s Delight?
Comfort matters, but the towel touch is real. From the art of towel folding to keeping them scented and attractive, everything matters and counts when it comes to satisfying customers. Henceforth, it would help if you used absorbent, soft, and durable towels.
Besides that, you can also incorporate a handwritten note, add a welcome package, and provide a complimentary bottle of champagne to lift the tired faces. Also, don’t forget to invest in same-day dry cleaning near me so you can get your belongings early during the holiday rush.
How Does A Simple Dry-Cleaned Towel Create an Impression On Guests?
In hospitality, details matter, and modern-day businesses rely heavily on reviews, recommendations, and ratings. No matter how well your staff behaves or how good the food you serve, if you fail to keep up with the details, bang! Everything is ruined.
One such detail of happiness is clean linens and towels.
Here’s why good towels make a good rating:
Towels create a warm, cosy and long-lasting impression
The fluffiness and warmth of a freshly dry-cleaned towel are unmatched in the hotel room. It makes the guests feel they are cared for and valued. Your guests expect their money’s worth. Hence, ensure sufficient heat, big and cosy towels, and a good presentation. Opt for same-day dry cleaning services to ensure the stock is always full.
Dry-cleaned towels mean cleanliness and tidiness
When choosing a room, guests notice everything from thick, luxurious towels to thin, damp ones. Hence, you must go for good dry cleaning services and prepare beforehand to deliver the perfect experience to your guests. Towels are one of the most intimate things used in the hotel room, so ensure they are thoroughly washed and dry-cleaned for every guest.
FYI: Damp towels become a breeding ground for germs; choose appropriate dry cleaning services that provide the best results.
Fresh and warm towels enhance the bathroom experience
After a long, hectic day or flight, the aesthetic towels should enhance the experience rather than turn off their mood when the visitors look for rewinding and refreshments.
Some characteristics of good towels:
- High hydrophilicity
- Good dyeability
- Soft handle
- High colour fastness
- Anti-allergen city
- Good washability
Make sure you go for towels and linens with the above features to ensure a fantastic experience.
Quick Note: It’s crucial to maintain the whiteness of towels. Hence, search for relevant dry cleaning services near me to keep towels smelling fresh every time.
Read this blog: How Do Hotels Remove Smoke Smell?
It’s a fact that happy guests leave solid ratings and remarks, which ultimately translates to higher booking rates. Therefore, it is crucial to towel-ify your guest experience and let the good reviews roll in. Then, watch repeat booking rates soaring high.
Prime Laundry is your go-to professional dry cleaning service near me to make your job easier. Our service is quick and reliable, with free customisable pick-up and delivery. Our expert cleaners ensure the towels are dry cleaned and returned to you the same day, just as your guest would like. So, you take care of your guests whilst we take care of your laundry..
Get in touch with us today.